HealthTech & BPO

A staggering 80% of BPO work is still performed by hand, a massive inefficiency in a market approaching $0.5 Trillion.
Privacy and ethical issues in data handling and automation
Despite investment, BPO automation has failed to meet aggressive aspirations.

Autonomous systems to reduce administrative burdens. Sub-optimal load-sharing/queuing between humans & machines.
100% reliability of complex workflows. No Hallucinations.
Cyber-security an on-going concern with vendors at the edge.

Unified Human-&-Machine collaboration via the paranet network.
Dynamic task allocation and handling, ensuring the best & available actor (human or bot).
Secure data handling with build in network federation. Data stays where it belongs.

The Paranet has specific components to address industry challenges:

Zero-Disruption Overlay:  Easily incorporating Brownfield/Greenfield systems with no downtime.
Workflow Intelligence:  Paraflow AI Planner: Uses deterministic language to ensure 100% reliability for complex workflows. No hallucinations.
Unified Human-&-Machine Orchestration: Paranet Collaboration Protocol (PnCP): Dynamically routes tasks to the best actor (human or bot) and logs all interactions for real-time analytics replacing traditional sub-optimal queuing.
Reduced Downtime and Maintenance: Real Time Actor-Actor Telemission Protocol (AATP) allows for real-time diagnostics and issue resolution when automation fails by sharing live data instead of screenshots. Results are logged for eventual bot replacement.
Negative Trust Cyber Security: Reassuring CIO’s when handling PHI and/or Doctor (MD) sensitive information

“More than 40% of agentic artificial intelligence projects are expected to be scrapped by the end of 2027 due to rising costs and unclear business value.”

- Gartner